Effective Date of Current Policy: June 10th,2017
Types of Information We Collect
We collect two types of information from visitors of our website: personally identifiable information and non-personally identifiable information. If you purchase our products or services, we request certain personally identifiable information from you on our order form. This includes contact information such as your name, email address, and shipping address, as well as financial information such as a credit card number and its expiration date. We use the personally identifiable information that we collect for billing purposes and to fill your orders. If we have trouble processing an order, we also will use this information to contact you. In addition, if you contact us by email through our website, we may keep a record of your contact information and correspondence. We reserve the right to use your email address and any other personally identifiable information that you provide to us to respond to you and to send you marketing materials for our own products and services. [We will not share your information with outside parties who wish to market other products and services to you.]
If at any time you would like to change your personally identifiable information, or if you no longer wish to receive materials from us or would like your personal information removed from our database, please contact us at email@example.com Alternatively, if you receive materials from us by email you can make use of the "opt out" provision in our communications.
Like most websites, our website may incorporate tracking technologies and cookies that allow us to track the actions of our website visitors. Tracking technologies and cookies are used to collect non-personally identifiable information, such as the name of your internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access our website, the website address, if any, from which you linked directly to our website, the website address, if any, to which you travel from our website, your home page customization preferences and other similar traffic-related information. We may aggregate your information with similar data collected from other visitors to help us improve our website.
Use and Disclosure of Your Information
Generally, we will not disclose the personally identifiable information that we collect through your use of our website to unaffiliated third parties. We reserve the right, however, to provide such information to our employees, contractors, agents, and designees to the extent necessary to enable them to perform certain services for us, including order fulfillment and website-related services such as web hosting, to improve website-related services and features, to perform maintenance services, and to distribute advertisements and other marketing materials on our behalf. We also reserve the right (unless you opt out) to share information about you among companies affiliated with us to inform you about additional products, services or promotions that may be of interest to you.
We do not sell, license, lease or otherwise disclose your personal information to any unaffiliated third party except as described below:
This website uses Google AdWords
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can
opt out of interest-based advertising entirely by cookie settings or
permanently using a browser plugin.
Text Messaging / SMS Policy
When you provide us with your mobile phone number, you agree that Greats may send you text messages (including SMS and MMS) to that phone number. Greats will send you up to 5 messages per month. You will receive a confirmation text message, and you may need to reply as instructed to complete registration. Message and data rates apply. Reply STOP to cancel, HELP for help. You agree to receive a final text message confirming your opt-out. You may opt-out at any time by texting the word STOP to shortcode 33233. You agree to receive a final text message confirming your opt-out. For help, send a text message with the keyword HELP to short code 33233. Texts may be sent through an automatic telephone dialing system. Consent is not required to purchase our goods or services. You agree to notify us of any changes to your mobile number and update your account us to reflect this change. Your carrier may prohibit or restrict certain Mobile Features and certain Mobile Features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.
RAD will never charge you for the text messages you receive. You might see some message & data rate charges from your mobile provider, though, so be sure to check your plan.
Any information communicated to rookie for text messaging and or storage will remain in the ownership of the user, which will store securely in accordance with our security policy and the law. RAD will take the necessary steps to secure your personal information with safeguards appropriate to the sensitivity of the information. RAD will, at no time, rent or redistribute this information without your consent, except where legally required to do so.
It is policy, that just as a user must opt in to a text marketing list, they have the right to opt out of a particular text marketing list as well. When a user opts out of a text marketing list, they will no longer receive any texts unless they, themselves, re-subscribe.
Security & Information Retention
We employ security measures to protect your personal information both online and offline from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We encrypt many of our services using SSL. We will retain your personal information for a reasonable period or as long as the law requires.
We as the brand RAD (Caiman India LLP), are registered at the ROC under both names as a business and a brand. COC number: 34360057 and VAT/BTW Number: NL854158662B01. Accessible through phone and email during business days from 9.00 to 20.00 CET. For contact information please see our contact page. When placing an order through rad sneakers.com, you agree to our terms and conditions as a business and a shop.
Welcome to the RAD shop. Please review the following basic terms that govern your use of, and purchase of, products from our site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").
Caiman India LLP owns the brand RAD and has a trademark for the same.Any misuse of the brandname or the logo will face legal action.
RAD respects our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don't store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal.
Changes to our terms and conditions
We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Purchased items will be dispatched within 5 business days of the order, although most will be within 2 to 3. Please allow up to 2 weeks for delivery to arrive (outside of INDIA), and 7 days within INDIA. If you still have not received your purchase after 3 weeks, please notify RAD info-mail. The buyer assumes any and all duties and customs costs for orders shipping outside of the INDIA and will be contacted in advance should additional charges need to be made. RAD is not responsible for any lost, stolen or damaged shipments. All domestic shipments are sent with a delivery confirmation and the buyer assumes all responsibilities of lost items.
Prices, shipping & handling charges
All prices include handling or taxes and shipping, if delivered to customers within INDIA. For customers outside INDIA, additional charges may apply. Please email RAD if this is the case.
Sizing of our products
The RAD shoes normally fit 0.5 to 1 size bigger than other American of European brands. Please check the RAD size conversion chart at the product pages in our webstore.
Payment of orders
For international orders we do not accept Cash ON Delivery. This way both parties are sure for an good and trustable transaction and deal.
For orders within the India, both online and Cash On Delivery are possible.
Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
Our return policy entitles you to return the product for any reason within 15 working days counting from the day you received the product. You can open the package and check the contents. However, the shoes can only be returned when they are completely unused and sent in the original packaging, double boxed.
Return costs are for the customer, unless otherwise indicated by RAD customer service.
We have made every effort to display as accurately as possible the colors of our products that appear at the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by RAD. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by RAD.
The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
All product designs are made by RAD.
The website is designed and built by Thirsty Fish, and all photography rights are reserved by RAD.
User comments, feedback, postcards and other submissions
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to RAD on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain RAD property. Such disclosure, submission or offer of any Comments shall constitute an assignment to RAD of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, RAD will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. RAD is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
You agree that RAD may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that RAD may use your information for marketing and promotional purposes.
RAD communications to you
You agree that RAD may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of RAD products or services, or for such other purpose(s) as RAD deems appropriate.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT RAD HALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
From time to time there may be information onRAD that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your RAD purchase you may return it ( for another size or RAD product ) with your invoice to RAD by mail. Please see our Return Policy.
RAD is not liable for any damages directly or indirectly, after the delivery by any cause whatsoever caused to the buyer at the buyer's business, to family buyers, to others or to property of third parties. If it is established that the seller could be held liable for any damage, liability is capped at the order of the order and never more than RS 3000 in total. RAD is not liable for the non-availability of permanent www.radsneakers.com.com or for technical or electronic errors on the site.
Products that are sold during a sale, or when product have a discounted price, ALL SALES ARE FINAL. This means that sale product cannot be returned, exchanged and/or refunded.
You agree to defend, indemnify and hold RAD harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site or RAD product.
Unless otherwise specified and except to the extent RAD products are offered for sale in the INDIA through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting RAD products and services available in INDIA and select foreign markets. This Site is controlled and operated by RAD from its office in MUMBAI,INDIA.
This Agreement shall be construed in accordance with the laws of the INDIA, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the INDIA.
This Agreement is effective unless and until terminated by either you or RAD You may terminate this Agreement at any time. RAD also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in RAD sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or RAD you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
Thank you for your patronage