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Return Policy

1.     Returns or Exchange within 15 days on receiving the delivery of products.

2.     Return and re-shipping to be borne by Caiman India just once.

3.     NO REFUNDS; only exchange or store credit will be available.

4.     Refunds ONLY when requested in the event of error in proper fulfillment of order.

5.     NO return/exchange or refund on products sold on sale or discounts.

6.     NO return/exchange or refund on International orders.



1.     Goods to be returned Unused, unworn and unwashed with original packaging and all labels intact.

2.     No physical damage to goods.

3.     Customer to provide all necessary billing information.

4.     International sales are final, No returns or refunds are applicable.



1.     Sneakers are handcrafted and variations in same products are due to this reason. It cannot be treated as imperfections.

2.     Color variation cannot be subjected to rejection. Leather is a natural material and slight variation is bound to happen.

3.     Color of goods on website may vary in reality as different monitor may display a different tone of the same image.

4.     Creasings and irregularities on leather are part of the characteristics of material, they do not qualify for defects.